Shipping Policy
Thank you for choosing Build Your Laser. Our Shipping Policy outlines the details regarding the shipment of our products to ensure a smooth and transparent experience for our customers.
1. Order Processing:
- Orders are typically processed within 20 to 30 business days of receipt, excluding weekends and holidays.
- Customized or personalized products may require additional processing time. Details will be communicated at the time of order placement.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs and delivery times vary based on the selected shipping method, destination, and the weight of the package.
3. Shipment Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Tracking details will allow you to monitor the progress of your shipment and estimate the delivery date.
4. Shipping Destinations:
- We currently offer shipping internationally. For international orders, additional customs and import duties may apply.
- Customers are responsible for any customs charges incurred during the shipment.
5. Delayed or Lost Shipments:
- While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or customs delays may impact delivery times.
- 5.2. If your shipment is significantly delayed or lost, please contact our customer service team at contact@buildyourlaser.com for assistance.
6. Address Accuracy:
- Customers are responsible for providing accurate shipping information. Please double-check your shipping address during the checkout process.
- Build Your Laser is not responsible for packages delivered to incorrectly provided addresses.
7. Shipping Costs:
- Shipping costs are calculated based on the weight of the package and the selected shipping method.
- The shipping cost will be displayed during the checkout process for your review before completing the order.
8. In-Store Pickup:
- . In-store pickup options may be available. Please contact us at contact@buildyourlaser.com for more information.
9. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at contact@buildyourlaser.com.
Last Updated: 25/06/2024