Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.
Or maybe you can simply go to the “Track now” option available on our website.

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

  • Click on SIGN IN ACCOUNT on the top right corner of the website.
  • Select Track Order
  • Enter your details

It takes 4-7 days to ship an order. Once shipped, a product should bedelivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

  • If the area where you live is very interior in the region.
  • Natural calamities like heavy rain, earthquake etc.
  • Political disturbance, National and Regional holidays etc.

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Sorry, as per company policy, a package can’t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

  • Click on SIGN IN ACCOUNT on the top right corner of the website.
  • Select Track Order
  • Enter your details

Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.

Sorry about this. Delivery time for an order cannot be changed yet.

Sorry, this option is not available yet.

You can request for the item to be replaced or returned by sending us a mail on

care@buildyourlaser.com

or calling our helpline number +91 7770010885

between 9 AM and 5 PM

Please contact our Customer Support with the service centre details so that we can look into this.

The courier person will call you before delivery only if he cannot find your location with the address shared.

Please let us know the details by contacting our Customer Support & we’ll look into this for you.

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